DaikinAir Privacy Policy

Last updated: March 2026

1. Information We Collect

When you submit an inquiry through our website forms, we collect the following information:

• Name and job title
• Business email address and phone number
• Company name and location
• Product interest and project details
• Technical requirements you provide in message fields

We also automatically collect non-personally identifiable information such as browser type, IP address, pages visited, and session duration through standard web analytics tools.

2. How We Use Your Information

We use the information you provide to:

• Respond to product inquiries and quotation requests
• Assign your inquiry to the appropriate regional engineering team
• Provide technical documentation and product specifications
• Send project-related follow-up communications
• Improve our website and services based on usage analytics

3. Data Sharing

DaikinAir does not sell your personal information to third parties. We may share your information with:

• Our regional sales offices for inquiry routing
• Authorized distribution partners (only when necessary to fulfill your specific request)
• Service providers who assist with website hosting and analytics (under data processing agreements)
• Legal authorities when required by applicable law

4. Data Retention

We retain your contact information for the duration of any active project engagement plus 3 years. Analytics data is retained in anonymized form. You may request deletion of your personal data at any time.

5. Cookies

Our website uses essential cookies for basic functionality and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS/SSL), access controls, and regular security assessments to protect your personal information.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data held by DaikinAir
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request data portability

For EU/EEA residents, these rights are provided under the General Data Protection Regulation (GDPR). For California residents, similar rights are provided under the CCPA.

8. International Transfers

As DaikinAir operates globally (Americas, Europe, Asia Pacific), your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.

9. Contact Our Data Protection Team

For privacy-related inquiries, data access requests, or to exercise your rights, contact us at [email protected] or through our Contact page.